Puyallup Utility Billing is a division of the City of Puyallup that manages and processes utility billings for customers in Puyallup, WA. They oversee the billing for water, sewer, and stormwater services, and provide information on utility rates and payment options. Starting in November 2023, customers will switch to monthly billing, offering easier budgeting and consistent due dates.
Customers can access their accounts and pay their bills through the new online payment system, Citizen Self Service, which also allows for autopay and other features. The division also provides information on how sewer bills are calculated based on water usage and offers assistance programs for utility bills. Late fees and non-pay shut-offs will resume in March 2024.
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