AMC Technology, LLC is a Richmond-based company that offers a comprehensive CX orchestration platform called DaVinci. With a focus on identity access management, data management, and event-driven architecture, DaVinci enables businesses to take complete control of orchestrating unique customer experiences and accelerate the deployment of interaction management solutions. The platform provides a unified approach to managing CX users, ensuring data security, and triggering real-time events between decoupled applications.
Designed for business leaders responsible for customer experience and the technical experts who support it, DaVinci offers a flexible tech stack that includes pre-built apps, low code/no code options, and the ability to build custom apps. It caters to Solution Architects, IT Leaders, and Contact Center CX Leaders, empowering them to unify, customize, elevate, monitor, manage, optimize, and personalize their tech stack, all while ensuring top-notch security and seamless integration with various systems and applications.
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