The Motor Vehicle Arbitration Board in Montpelier, VT, established in 1984, offers consumers a platform to resolve warranty issues with motor vehicles. Consumers can file a Demand for Arbitration after demonstrating reasonable repair attempts, with hearings typically held monthly.
With five board members and three alternates appointed by the Governor, the Board has the authority to order refunds, replacements, dismissals, or continuances based on statutory guidelines. They aim to ensure fair resolutions for consumers facing vehicle defects within the manufacturer's express warranty.
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