Satisfaction Services is a leading mystery shopping company based in Houston, TX, offering customized evaluation programs to help businesses improve their customer service. With a team of trained mystery shoppers who pose as regular customers, they provide detailed critiques and written summaries to help businesses meet their goals and expectations. Their secure online access allows clients to view evaluations and data 24/7, and they offer a range of reports and analysis to track performance and identify areas for improvement.
With over 20 years of experience, Satisfaction Services is dedicated to providing quality service evaluations and customer experience management. They offer a variety of services, including web surveys, compliance audits, telephone follow-ups, and competitor evaluations. Their team of dependable and thorough mystery shoppers ensures that assignments are completed accurately and reports are submitted promptly. As a reputable company, they caution against scams that promise high-paying mystery shopping jobs and emphasize the importance of hard work and dedication in this part-time role.
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