Etech is a global minority-owned business that specializes in providing next-generation BPO Contact Center solutions. With over 20 years of experience, Etech offers a range of services including inbound and outbound call center services, digital engagement solutions, and technology solutions. They leverage the power of artificial and human intelligence to enhance training and coaching, resulting in improved customer experiences and shareholder value.
Since its establishment in 2003, Etech has grown significantly, expanding to three countries, with ten state-of-the-art contact centers and over 3,600 team members. They have established themselves as a trusted advisor to numerous Fortune 50 companies, offering superior customer experiences and innovative solutions to help clients build stronger brands, strengthen customer relationships, and gain market share.
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