Convey is a leading technology company based in Austin, TX, offering innovative solutions to enhance the delivery experience for businesses and their customers. With their data-driven platform, they provide real-time visibility, flexible workflow management, and control tower intelligence to solve order issues and reduce operational costs. Their focus on proactive communication and predictive delivery helps businesses drive customer satisfaction, increase conversion rates, and achieve network visibility.
Trusted by industry leaders and retail pioneers, Convey's platform enables businesses to streamline their delivery processes, improve end-to-end visibility, and create a personalized customer experience aligned with their brand promise. By partnering with global logistic and freight leaders, Convey normalizes event data and utilizes machine learning to detect delivery issues before they occur. With their solutions, businesses can cut customer service calls in half, reduce WISMO requests, and enhance overall operational efficiency.
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