Collabip Inc is an Austin-based company that offers AI-based conversation intelligence solutions for contact centers. Their platform, Tethr, enables businesses to gain deeper customer insights from various communication channels, such as chats, calls, and emails. With Tethr, companies can lower operational costs, reduce customer churn, and increase sales by leveraging the goldmine of insights hidden in customer conversations.
By automating quality assurance processes and analyzing 100% of conversations, Tethr helps businesses identify cost drivers, improve agent performance, and enhance customer loyalty. Trusted by industry leaders, Tethr provides fast answers through prescriptive dashboards and a prebuilt library of models proven to improve customer experience. With Tethr, companies can transform their customer conversations into a reliable source of business intelligence and drive positive outcomes.
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