Beyond Feedback is a customer and employee insights company based in San Antonio, TX, specializing in delivering actionable insights to improve clients' strategy and business operations. With a practical and personalized approach, they offer customized solutions based on their extensive expertise and understanding of clients' needs.
Unlike traditional approaches, Beyond Feedback emphasizes operational insights and behavioral models to predict business outcomes, providing strategic value through service recovery action alerts, customer-identified field reports, and employee recognition alerts.
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