Founded in 1999 and located in Newberry, S.C., Insite Support Services, is a call center that provides outsourcing and customer support services to small and large corporations. The company employs more than 250 cross-trained representatives and personnel. It also operates a call center in Nevada, Mo., and provides technical support and back office services. Insite Support Services additionally provides 24-hour custom support services to various types of businesses. Additionally, the company specializes in providing technical support for Internet service providers and supports more than 225,000 Internet users. Insite Support Services has developed customized Web-based applications and supports its clients at various levels of technical support and basic customer service that include sign-ups, information referrals and distribution of client applications messages. Its staff has experience in working on various operating systems and software applications, such as Widows 98, 2000, XP, and database management, direct mail and communication services through voice over Internet protocol systems.
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