Randy & Bob's CARSTAR Autobody is your full service auto and marine collision repair facility. We combine state of the art equipment, advanced technical training and superior customer service to create an experience that is unmatched in our market. Transportation Services We have on- site rental cars and will assist you in making all the necessary transportation arrangements. Our expertise and equipment ensures a professional paint match. Our gel-coat equipment and application techniques ensure a factory quality finish. In 1968, at the ages of 12 and 11 respectively, Randy & Bob Miller bought a wrecked 1953 Chevrolet and proceeded to repair it. Little did they know it was the beginning of a long and successful career. From the day Randy and Bob started working in their father's body shop in the early seventies, he stressed success -- "be successful at whatever you do, but not at the cost of quality or integrity." Further, they learned that people are important - customers and employees alike. Spurred on by those principles, they started their own business. In March of 1975, Randy & Bob's Auto Body was established as a two-person body shop operating in a 775 square foot building. By capitalizing on the principles their father instilled, they expanded to 2, 772 square feet in 1981, also adding a paint booth and frame rack. Staffing 'doubled' with the addition of two new technicians. In 1985 another addition was erected. The building grew to a total of 7, 000 square feet with a bake oven spray booth, an additional frame rack and a computerized management system. Staffing increased to eight people. As if three expansions in less than 11 years wasn't enough, they held the grand opening for their state of the art 18, 000 square foot facility in 1999. They now employ 14 technicians and seven administrative associates and repair over 1, 400 vehicles per year. Their formula for success is simple: provide high quality and innovative service that caters to the customers' needs. By always investing back into the business via leading edge equipment and managerial and technical training classes, Randy and Bob continue to expand their operation. For over 31 years Randy and Bob have proven they can provide high quality collision repair in an honest, ethical and efficient manner. Customer Service Representatives Jennifer & Ginger are the primary customer contacts at our facility. They're always ready to greet you as soon walk through our door or call us on the telephone. They'll help you process your paperwork and direct you to other staff members when necessary. And they're also responsible for many of the behind-the-scenes administrative tasks that help ensure you have a pleasant experience at Randy & Bob's Sandy is responsible for maintaining the company's financial records in an organized and timely manner. She manages customer payments, vendor invoices, and other financial data. In addition, she also assists customers when Jennifer and Ginger are unavailable. Bob Miller, co-owner of Randy & Bob's, has overall responsibility for the daily operations of the facility. Bob actively participates in writing estimates, oversees production management, and addresses customer needs. Randy Miller, co-owner of Randy & Bob's, plans and directs the long-term strategic direction of the organization. Randy is responsible for the daily operation of the sales, operations, administration, and accounting functions of the company. While direct customer contact is not one of Randy's primary activities, he is always ready to exchange pleasantries with customers and vendors.
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