Strategic Reflections is a market research company based in Cincinnati, OH, specializing in providing valuable insights and analysis to various industries including retail, restaurant, grocery, convenience store, and financial sectors. With a focus on measuring customer satisfaction and enhancing customer relations, their audits and surveys help businesses identify strengths and weaknesses, develop effective programs, and improve operational efficiency.
With a team of dedicated and experienced professionals, Strategic Reflections offers a range of services including competitive analysis, employee attitude studies, mobile guest internet surveys, compliance audits, phone evaluations, and onsite customer service experience evaluations. Their commitment to delivering solid business intelligence and their understanding of evolving customer preferences make them a trusted partner for companies seeking to enhance their customer service quality and drive business success.
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