COPC Inc. is a global leader in customer experience consulting, offering a range of services including consulting, training, certification, and research to transform operations and deliver exceptional customer experiences. Their expertise lies in creating performance management systems for call center operations, customer experience management, vendor management, and procurement.
With a focus on maximizing CX operations and providing superior customer experiences, COPC Inc. helps organizations assess, transform, and enable continuous improvement in their customer experience programs. Through their consulting, training, and certification services, they aim to enhance operational performance and drive customer satisfaction across various industries.
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