Since 1982, Guarantee Carpet Cleaning has been locally owned and operated. We take pride in serving Bowling Green and surrounding areas. Our specialties include residential, commercial, and apartment cleaning. We are a member of IICRC: the Institute of Inspection Cleaning and Restoration Certification. See our A+ rating and reliability report from the Better Business Bureau by clicking on the BBB icon. A common misconception is that all cleaning services are alike. The truth is that a wide range of quality levels are available. Some cleaners specialize in commercial cleaning, and only do residential work to fill in their schedules. Others are "coupon" cleaners whose business strategy is to distribute large quantities of coupons offering remarkably low prices. Typically, their intent is to round up a large group of customers quickly in a specific geographic area, schedule as many jobs as possible in the target area and work as quickly as possible to get on to the next job. A few firms (such as Guarantee Carpet Cleaning) specialize in the responsible care of carpet or upholstery that is considered an investment. Choosing the right vendor for you may take some time, but the results are worthwhile. When choosing a professional cleaner, it is important to feel confident about who is coming into your home. Ask if the cleaner is familiar with your type of carpet or upholstery. If you consider your floor coverings and furniture an investment, you probably will not want a "coupon" cleaner. Make sure the cleaner you choose will treat your carpet individually. For example, if you have sisal carpet (which cannot be cleaned with traditional methods), ask if they know what it is and how to best care for it. Ask how wool carpet is treated differently from a synthetic carpet. When calling a cleaning company, is the person you speak with on the phone polite and knowledgeable? How does the technician greet you at the door? You should be addressed with respect, as "sir" or "ma'am." Is the technician dressed professionally? Is their vehicle clean? Does the technician conduct a thorough evaluation of your carpet and go over it with you prior to beginning any work? Does the company have testimonials or references from qualified people or professionals? These are all important questions to ask when choosing the best service for your needs.
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