At Ess Automotive-Elwell Tire, the staff says "quality comes first," but convenience comes in at a close second. There is a small, comfortable office space (with a vending machine) where customers can wait while their cars are being repaired. Ess Automotive also offers drive-in service for claims and estimates, as well as loaner cars. Be sure to ask about specials on winter tires, full tire repair and other services.