Utilis Research Consulting, based in New York City, was founded by Raul Perez in 2002 and operated until 2013. During this time, the company specialized in market research, leading customer insights projects for various industries including media, pharmaceuticals, retail, and telecom.
After accepting an exclusive opportunity to work for Disney in 2013, Raul Perez transitioned to senior customer insights roles in large companies. In these positions, he collaborated with corporate functions such as customer experience, branding, innovation, and strategy, providing valuable expertise in areas such as brand transitioning, satisfaction measurement programs, innovation research processes, and M&A opportunities.
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