Phoenix Marketing is a business consulting firm based in Syracuse, NY, specializing in monitoring key performance indicators and implementing strategies to enhance efficiency. With a comprehensive service audit, they identify areas for improvement and provide solutions through technology, training, and process optimization.
With a focus on continuous assessment and adjustment, Phoenix Marketing helps businesses elevate their service teams to the next level, ensuring optimal performance and customer satisfaction. Their expertise lies in utilizing surveys, interviews, and observation to drive effective planning and execution, ultimately maximizing business success.
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