New Directions Consulting is an innovative training and employee development firm located in southern Vermont since 1984. They specialize in helping organizations raise the bar, inspire potential, and build a people-centered and high-engagement culture.
With a reputation for excellence, New Directions Consulting delivers the highest quality service and products, creates a non-threatening environment for learning, and fosters long-term and mutually satisfying relationships with their clients. They offer a 9-step quality service initiative that transforms customer service levels and consistency, as well as a range of quality service products including surveys, service level agreements, and problem-solving tools.
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