XOVOX, formerly known as Electrical Science Inc, is a leading data retrieval company based in Port Chester, NY. They specialize in accurately retrieving recordings from various product-specific formats commonly used by enterprise platforms such as NICE and Verint. With a customer focus on organizations that record and retain telephone calls and chats, including financial services firms, insurance companies, energy traders, and government agencies, XOVOX offers bulk retrieval services to help upgrade recording platforms, maintain compliance readiness, execute eDiscovery productions, and enable analytics. Their goal is to ensure that no data is left behind.
XOVOX is dedicated to data format liberation, providing access to recorded communications regardless of when or where they were recorded. They deformat voice and chat data from digital recording systems used over the past 30 years, ensuring complete accuracy without compromising compliance or security. By offering the foundation to leverage voice and chat data, XOVOX helps organizations build their knowledge management capabilities and incorporate AI into their business. They go the extra mile by deformatting and transcoding archived voice data, allowing businesses to move large volumes of inaccessible data to their preferred cloud vendor. With unrivaled experience in the industry, XOVOX enables businesses in any sector to strengthen their product offerings, marketing, and customer service.
Generated from the website