Aunts Et Uncles is a Brooklyn-based company that specializes in offering a wide range of merchandise, including books, candles, and home goods. They provide shipping services via USPS or UPS, with most orders being shipped within 24 hours. Aunts Et Uncles also offers in-store pickup at their location in Brooklyn, NY. They have a return policy that allows returns on full-priced items within 14 days of purchase, as long as the items are in unused condition and have all labels attached.
However, they do not accept returns on any items that were not produced by Aunts Et Uncles, and all sale items are final sale. Pre-order items are eligible for exchange only, with no refunds. Returns and exchanges for Aunts Et Uncles merchandise can be requested by sending an email with the necessary information. The company aims to process returns and issue refunds or store credits within 2-3 business days. They also accept returns for full-priced items purchased online or in-store, excluding those marked as final sale, within 14 days of purchase. Gift returns or exchanges can be arranged by contacting the company via email.
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