Shepard Presentations, based in Saint Louis, MO, is a renowned company led by Shep Hyken, a world-renowned expert in customer service and customer experience. With a focus on creating an amazing customer-focused culture, Shepard Presentations helps companies and organizations achieve dramatic improvements in customer service, sales, and employee satisfaction through small shifts and embedding customer service philosophies into their culture.
As a keynote speaker, Shep Hyken has been inducted into the National Speakers Association Hall-of-Fame and is known for delivering content-rich, motivational, and entertaining speeches. With his bestselling books and extensive research on customer service and customer experience, Shep is at the forefront of the industry, providing valuable insights and strategies to transform teams and create a competitive advantage for organizations worldwide.
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