Full Potential Solutions is a Kansas City-based company that specializes in customer experience solutions, utilizing cutting-edge technology and AI to empower businesses and forge profitable customer relationships. With a values-based approach and a focus on maximizing customer lifetime value while minimizing acquisition costs, they offer a range of services including customer care support, retention, acquisition, and back-office solutions.
Driven by a commitment to excellence, integrity, and diversity, Full Potential Solutions aims to create conditions where people thrive, resulting in exceptional client results and a passionate pursuit of improvement. With a global team of over 4,000 talented agents, they strive to help businesses reach their full potential through analytically driven omnichannel programs and innovative solutions.
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