Capacity is an AI-powered platform based in St. Louis, Missouri, that offers a comprehensive range of self-service and agent-assist solutions for businesses. Their platform includes features such as chatbots, knowledge base, voice biometrics, and voice transcription, allowing businesses to enhance customer support, automate processes, and improve overall efficiency.
With a focus on industries like banking, education, healthcare, insurance, and software, Capacity aims to help teams in various sectors optimize their operations and deliver exceptional customer experiences. Trusted by over 1,900 businesses, Capacity provides a user-friendly and secure platform that combines automation, AI, and human support to help businesses maximize their team's capacity and streamline their support processes.
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