History
New broker, but plenty of experience! I've been a loan officer for 8+ years, previously working at a local CU and a bank. The two different institutions were oddly similar: slow to change, afraid of technology, processes and procedures that were outdated and just slowed things down. I KNEW things could be better and easier for both the borrower and the lender if I could just make a few changes. Whenever I would bring up ideas I would receive a response similar to: