Ally Financial

67 reviews

+1 (877) 247-2559

Website

Photos

Long waiting to speak with a customer representative who can understand what exactly you need

500 Woodward Ave

Detroit, MI 48226

+1 (877) 247-2559

http://ally.com

Established in 1919, Ally Financial Inc., formally GMAC, is a global financial company that maintains operations in North America, South America, Europe and Asia. It specializes in the areas of automotive and commercial finance, insurance, real estate and online banking. The organization provides services to more than 10 million customers in the world. It operates Capmark Financial Group, which is a wholly owned subsidiary that offers a range of lending and mortgage banking and investment and fund management services. The company s subsidiaries include the General Motors Acceptance Corporation of Canada, Motors Insurance Corporation and Ally Bank. It serves various personal and commercial customers, dealers, brokers and agents.

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Reviews

1.067 reviews

Alex R.

8/6/2024

just ask to be transferred to the american call center. Not that they would refund the 800$+ payment they erroneously charged for another ten days. There is no direct number for finance and...

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Chris S.

12/8/2023

Ally has pretty good interest rates on savings accounts, but they have no clue about customer service. We had been a customer for several years with substantial funds in our account, but when I...

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Jay O.

5/14/2024

Don't communicate. They don't respond promptly nor with adequate solutions. Terrible security protocols. I don't think my money is safe with them. Good savings rates but not great. You can find...

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Jack P.

10/3/2024

Ally is absolute garbage. Their customer service isn't at all helpful. 50% of the time when you call the number just hangs up. They don't work with you when you do reach a person. I highly...

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Bruce C.

2/6/2024

Don't have enough corporate minutia and grief in your life? Get a Ally credit card. This corporation sucks so bad at customer care, if they sucked any more they'd create a black hole, dragging all...

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