Worldwide Business Research is a leading event organizer based in Boston, MA, specializing in conferences and summits that bring together industry professionals to discuss the latest trends and innovations in various sectors. With a focus on customer experience (CX) in the financial services industry, their flagship event, CXFS, gathers senior executives from big banks, credit unions, fintech companies, wealth management firms, and insurance companies to share insights and strategies for enhancing CX and staying competitive in the evolving finance space.
Since 2011, Worldwide Business Research has been hosting CX events that attract thousands of CX executives, providing a platform for learning, networking, and collaboration. With a world-class speaking faculty and a cross-industry perspective, attendees have the opportunity to benchmark against leading brands, participate in meetup sessions, and engage in 10 hours of networking. CXFS is highly regarded within the CX community, offering relevant content and fostering a sense of community among professionals passionate about elevating the conversation around customer experience.
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