Commonwealth Associates, Boston, MA 02111, US

Service Management Group (SMG) is a leading enterprise experience management platform based in Boston, MA. They offer a comprehensive solution that combines industry-leading software with hands-on service, providing seamless data integrations, cross-channel feedback collection capabilities, and powerful reporting and analytics tools to help businesses make data-driven decisions and take actionable steps to improve customer, employee, and brand experiences. With a focus on delivering measurable results and tangible ROI, SMG offers professional services and tailored insights to address specific business challenges in industries such as restaurants, retail, consumer services, grocery, and more. Their end-to-end platform, combined with their team of experts, sets them apart from other XM providers, enabling businesses to drive engagement, reduce turnover, and enhance business outcomes across various touchpoints and evolving expectations.Generated from the website