Char Software is a Boston-based company that offers a range of software solutions for various industries. Their products include InGenius, a computer telephony integration system for personalized customer service; Panviva, a knowledge management platform for highly regulated industries; Rant Rave, customer engagement software that turns insights into action; RightAnswers, a connected knowledge management system for contact centers and help desks; AccuRoute, a secure document capture and delivery system; BA Insight, an AI-driven intelligent search tool; FileBound, a user-friendly document management system; InterFAX, a cloud-based fax service; Objectif Lune, a platform for optimizing and automating documents; Qvidian, software for RFP response and proposal management; Adestra, a full lifecycle email marketing and automation tool; Kapost, a content creation and distribution platform; Localytics, a mobile app engagement and conversion tool; Mobile Commons, SMS software for nonprofits; PostUp, email marketing software for publishers and media companies; Second Street, interactive contest promotions software; and Waterfall, text messaging software for improving customer experience. They also offer Cimpl, a technology expense management solution, and ComSci, a tool for optimizing IT investments to support business growth.
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