The Department of Communication Services in Baltimore City is dedicated to utilizing technology to effectively respond to the needs of constituents and other stakeholders. With two divisions, the Municipal Telephone Exchange (MTE) and the Municipal Post Office (MPO), the department ensures the smooth operation of the city's telecommunications system and handles the distribution of mail to various city agencies.
Since 1879, the MTE has been providing essential services, including government listings, customer service requests, public safety information, and general information about city government. On the other hand, the MPO is responsible for sorting and delivering mail, including property tax bills, parking notices, and event notifications, among others. Together, these divisions play a crucial role in facilitating effective communication within the city of Baltimore.
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