Call for Action, Inc. (CFA) is an international nonprofit network of consumer hotlines that has been empowering consumers since its establishment in 1963. With a mission to give consumers a voice larger than their own, CFA's trained volunteer professionals mediate and educate individuals and small businesses to resolve issues with businesses, government agencies, and other organizations. Their free and confidential services have saved consumers over $12 million annually and reached over 90 million people worldwide through radio and television broadcasts.
CFA works cooperatively with state and federal agencies to combat scams and fraud, and each of their offices is associated with a local media outlet, strengthening their connection to the community and enabling their volunteers to advocate for consumers effectively. By collecting information on consumer trends and new frauds, CFA provides valuable insights to their media partners for news reports. With a commitment to resolving 90% of all cases, CFA's volunteer professionals donate over 300,000 hours each year to assist consumers in need.
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