New Orleans Sewerage & Water Board (SWBNO) is a government agency responsible for providing water, sewer, and sanitation services to the residents of New Orleans, Louisiana. They offer customer service support, billing and payment options, and assistance programs for those in need. SWBNO also focuses on infrastructure projects, such as pump and power improvements, drainage system rehabilitation, and the integration of water and wastewater systems. They prioritize customer care, water conservation, and public outreach to ensure the reliable and efficient delivery of essential services to the community.
With a commitment to proactive planning and modernization, SWBNO aims to safeguard the city's water resources and protect residents from potential hazards, such as freezing temperatures and lead pipe impacts. They provide online tools for bill payment, leak reporting, and access to water consumption data. Additionally, SWBNO collaborates with other city agencies, like the Office of Homeland Security and Emergency Preparedness, to ensure emergency preparedness and response. Through their strategic plan, SWBNO envisions a sustainable future for New Orleans' water, drainage, and wastewater systems.
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