The Production Support Services section of the Office of Technology Services in Baton Rouge, Louisiana, is a consolidated printing and mail operation that processes over 24 million first-class letters annually for more than 150 customers statewide. Established in 2015, PSS replaced legacy IT print and mail operations from other agencies to offer efficient and high-capacity services.
Utilizing innovative technologies like 2D matrix bar codes for tracking and troubleshooting print jobs, PSS aims to deliver cost-effective and high-quality printing services to customer agencies. Additionally, the section provides no-contact intelligent mail and parcel locker systems for secure and convenient mail delivery.
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