Embarq Corporation, based in Overland Park, KS, is a leading provider of calling services for inmates in the Texas Department of Criminal Justice (TDCJ) facilities. They offer a user-friendly registration process for friends, relatives, and attorneys to receive calls from inmates, ensuring that the name on the driver's license matches the telephone service enrollment and adhering to certain conditions such as not forwarding calls or using speakerphones. Embarq Corporation also provides the option to set up an online account and add funds for seamless communication.
With a focus on security and convenience, Embarq Corporation's Inmate Telephone System (OTS) allows eligible inmates to make paid telephone calls to approved individuals within the continental United States, Hawaii, and Alaska. The company, in partnership with Preferred Communications of Texas, ensures that calls are subject to monitoring and recording, except for calls to the Attorney of Record, and restricts calls to home landline telephone numbers or cell phones. Inmates with disciplinary issues or on death row are not granted access to the telephone system, and registration for receiving calls does not require being on the inmate's visitor list.
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