Unique Management is a leading provider of multi-channel communication solutions for libraries in Elkhart, IN. With a rich legacy of serving the library industry, Unique offers innovative services designed to enhance efficiency, reduce workloads, and provide effective communication tools. From their flagship Gentle Nudge Material Recovery service to their powerful MessageBee product, Unique empowers libraries of any size to serve their patrons and fulfill their mission while remaining budget-focused. With a complete suite of patron communication tools, including email, text messaging, and phone options, Unique ensures unparalleled patron service and next-level engagement. Additionally, Unique offers virtual patron services, call center services, and curbside communicator tools to enhance the overall library experience. With almost 30 years of experience, Unique also specializes in material recovery and long overdue patron communication, helping libraries retrieve overdue materials and fines while preserving patron goodwill. Leveraging data tools for library marketing and database maintenance, Unique enables libraries to create marketing opportunities and effectively manage their databases and patron eligibility.
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