Management Technology Consultants (MTC) is a highly experienced and affordable patient experience partner based in Indianapolis, IN. With over 20 years of healthcare surveying experience, MTC offers a range of services including quality improvement coaching, social media reputation management, and customer service training. They provide customized survey options for various healthcare specialties and offer real-time data reporting with national normative comparisons.
MTC is known for its high-touch approach to customer service and has built long-term relationships with over 8,500 providers and 700 healthcare facilities. Their team of bilingual agents ensures effective communication with English and Spanish-speaking patients. With a focus on cost savings and comprehensive measurement, MTC helps healthcare organizations enhance patient experiences and attract new patients through improved social media reputation.
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