Interactions Inc is a leading provider of Intelligent Virtual Assistant products, offering customer engagement solutions, PCI compliance, social customer care, and digital roots. With a focus on optimizing labor in the contact center and leveraging Conversational AI technology, Interactions aims to improve customer experience while providing a strong foundation for future business goals.
By seamlessly combining artificial intelligence and human understanding, Interactions' technology enables natural and effortless conversations, freeing customers from frustrating menu trees and IVRs. Their success-based business model, proven at scale with billions of secure and compliant interactions annually, ensures that customers are engaged and delighted, while agents are empowered to focus on revenue-generating tasks and provide personalized experiences across any channel.
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