Brocade Communication, 12991 Wingstem Ct, Fishers, IN 46038, US

Netfor is a leading business process outsourcing (BPO) company based in Fishers, IN. With over 25 years of experience, they specialize in providing services and solutions that enable organizations to focus on their core competencies. Netfor acts as an extension of their clients' teams, offering tailored solutions centered around their customers, employees, and end-users. Their services include field services, technical support desk, customer service call center, IT fulfillment, and staffing. Netfor is known for their reliable and accountable approach, with impressive statistics such as a 95% first run rate and a 75% first call resolution rate. Netfor's commitment to customer satisfaction is evident in their continuous training and auditing of call center agents, ensuring the best possible customer experience. They offer around-the-clock availability and multi-channel contact options, with a track record of answering 97% of calls in under 20 seconds. Additionally, Netfor's IT fulfillment services are trusted by some of the world's largest logistics companies, thanks to their ISO 9001:2015-certified warehouse and expert team. With a network of 70,000 ready-to-work experts across North America, Netfor also provides IT staffing solutions to meet the unique needs of their clients. Overall, Netfor is a trusted partner for organizations looking to streamline their business processes and enhance customer satisfaction.Generated from the website