The Highland Utility Department Billing in Highland, IL offers a range of services and resources for residents, including online bill payment options and a citizen engagement application called Highland Happenings. This innovative app provides notifications on city service interruptions, public safety announcements, and approved events, aiming to enhance communication and transparency with the community.
With a focus on efficiency and user-friendly design, the department's Director of Technology and Innovation, Angela Imming, led the development of the Highland Happenings app to streamline communication and provide residents with important updates in a timely manner. City Manager Chris Conrad emphasizes the goal of increasing transparency and engagement through this new tool, demonstrating the department's commitment to leveraging technology for effective citizen communication.
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