Opa Locka Utility Billing is undergoing a transition to Miami-Dade Water and Sewer (WASD), with customers receiving a Statement of Account from the City of Opa-locka for a few months before transitioning to monthly bills from Miami-Dade County. The City has made changes to address customer needs, including hiring additional staff and providing a hotline and email for customer inquiries.
Customers will have the opportunity to pay their Statement of Account over time, and the City does not anticipate service disconnections for those who cooperate with payment plans. Miami-Dade County will open a Customer Service Center at Opa-locka's City Hall for bill payments and other related services. Existing deposits with the City of Opa-locka will be refunded or credited upon account closure.
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