Kut-N-Up Hair & Nail Salon in Williston, FL is known for its good customer service and skilled stylists, particularly Enid who specializes in hair color and cuts. The salon is willing to go the extra mile for their clients, as seen in the stylist who provided an affordable hair color and Sabrina who stayed past her shift to resolve a customer's braiding issue. They offer affordable services and cater to customers with different budgets. However, the salon has weaknesses in terms of poor experiences with some stylists, lack of apology from management, potential issues with nail services, inconsistent quality, and an unwelcome atmosphere with certain stylists. To improve, the salon should prioritize customer satisfaction, train staff in excellent customer service, address issues promptly, take responsibility for mistakes, and improve the consistency and reliability of their nail services.
Generated from the website