Helpstar.com is an enterprise-grade service desk request management software provider located in Crestview, FL. They offer a comprehensive workflow management solution that automates service desk tasks, such as auto-routing emails, monitoring service level agreements, and sending custom status notifications. With their intuitive rule designer interface, technicians can streamline their processes and improve efficiency.
ServicePRO, Helpstar.com's flagship product, also includes features like service catalog customization, forms customization, and service request management. Their goal is to help organizations adapt to changing business needs by capturing the right information the first time around and effectively servicing customers. With a focus on automation and customization, Helpstar.com provides a robust solution for businesses of all sizes.
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