Dial Interactive, founded in 2001 by Don Sutton and Phil Grosdidier, is a leading Contact Center Consulting Services provider in Fort Lauderdale, FL. With a focus on Strategy, Technology, Route IT, and Optimization, Dial Interactive offers unbiased analysis and assessment across various interrelated areas of contact centers, helping industry leaders identify labor and technology costs.
With a team of experienced professionals and a deep understanding of business and technology, Dial Interactive delivers contact center services across all industries and client environments, from small to large. Their practical experience, problem-solving approach, and expertise in complex business problems and technology platforms make them a trusted partner for organizations seeking effective first contact resolution and integrated services across multiple channels.
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