Cobe Nails and Spa, located in Clermont, FL, is a salon known for its aesthetically pleasing and well-maintained environment. While customers have praised the generally nice and friendly staff, there have been concerns about a decline in customer service since the COVID-19 pandemic began, including a lack of communication regarding changes in services and pricing. Inconsistencies in the quality of services provided, issues with hygiene and cleanliness, and concerns about overcharging have also been mentioned. Cobe Nails and Spa is encouraged to address these weaknesses and improve their customer service and overall quality to regain customer trust and loyalty.
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