The Hospital of Central Connecticut (THoCC) is a leading healthcare facility located in Newington, Town of, CT. With a dedicated team of professionals, THoCC is committed to providing high-quality medical services and exceptional patient care. Their comprehensive range of services includes assessment, interim and project management, training, research, and more, all aimed at improving the efficiency and effectiveness of contact centers. THoCC's expertise and knowledge in the field make them a trusted partner for organizations looking to enhance their contact center operations.
With a focus on continuous improvement, THoCC offers open training programs and customized courses to equip individuals and organizations with the necessary skills and knowledge to optimize their contact centers. Their Contact Center Maturity Assessment provides valuable insights into the maturity level of contact centers and offers recommendations for improvement. Through their expertise and collaborative approach, THoCC has earned the trust and appreciation of various clients, including parcel delivery companies, customer service providers, and energy companies, among others. THoCC's commitment to excellence and their unique approach make them a sought-after partner in the contact center industry.
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