Xfinity Store by Comcast

48 reviews

+1 (800) 934-6489

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An example of hitting a wall with the Xfinity assistant.

Canceled Jan 3rd, charged me 200 dollars AFTER cancelling...

215 E Foothills Pkwy Ste 860

Fort Collins, CO 80525

+1 (800) 934-6489

https://www.xfinity.com

Xfinity provides internet services in Fort Collins. Visit us today at 215 E Foothills Pkwy, CO to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

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Reviews

1.548 reviews

Nancy F.

7/9/2024

It sucks that they don't offer the same deals to existing customers as they do to new customers. Once they have you, you at their mercy. Waited at the store an hour to be told that.

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Zane M.

11/5/2024

This company is awful. Please advise. It's a trap. It is impossible to get good customer service. You have to go through a chat robot, which never actually solves anything. Then you get...

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Marie T.

11/13/2024

They have no real customer service, they just direct you to speak to a bot that only has six options. I've been a customer for years and was just attempting to take my Wi-Fi off of the seasonal...

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Madi S.

11/12/2024

The customer service SUCKS. Hands down, the worst I've dealt with. You cannot get through to a live agent no matter how hard you try, and the xfinity assistant is of no help. Ever. Not one time....

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Melanie A.

11/12/2023

While my actual internet service has been good since I've lived in the area, the customer service from Xfinity as a whole is abysmal. Representatives in online chat and over the phone are...

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