TeleNurse First, established in 2006, is a leading provider of patient follow-up call services for hospitals and medical facilities across the United States. Their comprehensive patient callback programs have been proven to enhance the patient experience, improve HCAHPS scores, and drive quality improvement initiatives. With a turn-key approach that includes technology, staffing, and oversight, TeleNurse First offers a cost-effective solution that ensures continuity of care post-discharge and provides real-time data to management teams.
By outsourcing call center functions, TeleNurse First eliminates operational costs and responsibilities for healthcare facilities, allowing them to focus on delivering exceptional patient care. Through their personalized and informative follow-up calls, patients have expressed gratitude for the kindness, gentleness, and helpfulness of the TeleNurse First team. With a commitment to patient well-being and self-care, TeleNurse First plays a vital role in empowering patients to take charge of their health.
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