Tel-Excel Inc is a leading virtual receptionist and answering service provider based in San Diego, CA. With over 40 years of experience, they offer comprehensive communication solutions to businesses of all sizes, ensuring that no call or message goes unanswered. Their team of friendly and reliable Service Specialists act as a bridge between clients and their customers, providing front-line support, gathering information, and routing calls to the appropriate location. Tel-Excel Inc also offers services such as order entry, text messaging, conference calling, and customized caller database, all aimed at maximizing efficiency and enhancing customer satisfaction.
Known for their professionalism, friendliness, and excellent client care, Tel-Excel Inc has built a strong reputation in the industry. They pride themselves on answering 80% of calls on or before the third ring, with an average wait time of less than 30 seconds to reach a Service Specialist. Their commitment to timely, accurate, and professional service has made them a trusted resource for businesses in various sectors, including medical, legal, property management, and small businesses. With Tel-Excel Inc, businesses can focus on their core operations while ensuring that their communication needs are met 24/7.
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