Specialties
Complete technical support for small to medium sized businesses. Specialized in Windows infrastructure environments (Windows 7 & 8.1, Windows SERVER 2008/2012 R2, Office 20XX) Resolve hardware issues: hard drives, RAM, graphics cards, printers Implement software updates: Operating systems, proprietary software, Office 2010/2013, QuickBooks, Adobe, Ortho, Dentrix, Epicor, Dolphin, Dexis, and Officemate Experienced network configuration: Netgear/Cisco/Sonicwall Routers, modems, switches, wireless Knowledgeable in Office 365, SQL Databases, Active Directory, VPN, TCP/IP issues, DNS, DHCP, IT ticketing systems, mobile devices Support of retail Point of Sale systems | PCI Compliance