Startel Corp is a leading provider of contact center solutions based in Irvine, CA. Their Contact Management Center (CMC) software offers a Windows-based, multichannel platform that combines queuing, routing, scripting, and dispatching processes, along with real-time monitoring and reporting capabilities. With their Flexible Agent Interface, agents can easily customize their workspace, reducing training time and improving productivity. Startel's solutions are designed to bring happiness to customers by delivering robust functionality, expert guidance, and strong partnerships.
With a focus on innovation and continuous learning, Startel caters to various industries, offering relevant solutions for contact centers, healthcare telephone answering services, and more. Their CMC RestAPI allows for custom-designed software to request real-time information from the CMC database, empowering customers to create specialized applications. Startel's commitment to customer success is evident in their dedication to providing tailored services and their forward guidance in technological advancements.
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