Sprinklr is a unified customer experience management platform trusted by enterprises, offering seamless interactions across voice, social, and digital channels through its AI-powered CCaaS platform, Sprinklr Service. With a focus on transforming customer service and enhancing agent capabilities, Sprinklr Service provides a range of products including inbound and outbound contact centers, self-serve communities, live chat, conversational AI chatbots, and more.
Leveraging advanced AI capabilities, Sprinklr Insights enables businesses to discover consumer, product, and market insights to drive new product development, improve customer experience, and protect brand reputation. Its products include social listening tools, competitive insights benchmarking, AI insights from reviews and social media, location insights, visual intelligence, and media monitoring analytics.
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