The San Francisco Municipal Transportation Agency (SFMTA) is a customer-focused agency that serves the residents, visitors, and workers of San Francisco. They provide various services, including Muni transit, cable cars, residential parking permits, and commuter shuttle programs. With a commitment to customer satisfaction, the SFMTA offers multiple channels for feedback and communication, such as online forms, social media support, and a 24/7 customer service center.
The SFMTA is dedicated to improving transportation in San Francisco through projects, construction, and regulated and emerging mobility options like taxis, shared rides, shared bikes, and scooters. They also prioritize equal employment opportunity, labor relations, and sustainability and climate action. With a strong focus on serving the community, the SFMTA strives to provide efficient and accessible transportation solutions for everyone in the city.
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